Owner/legal review draft
Digital Product Refund Policy
Before launch, the owner should approve this policy with legal counsel and configure the matching policy in the platform checkout product metadata.
Complete Escape Plan
Because the Complete Escape Plan is generated digital content, refunds are reviewed case by case when the report was not delivered or there was a technical error. Email the order reference and a short description of the issue to team@escape-route.madethis.app within 14 days of purchase. Career recommendations, estimates, and external hiring outcomes are not guarantees.
Payment support
Do not send card details by email. The owner should use the platform's payment records to handle approved refund requests.